Privacy Policy
Last modified: February 2019
The skyvpn.net website (the Website or SkyVPN Website) and SkyVPN
mobile applications (the Software or SkyVPN Software) are owned and
operated by SkyVPN, Inc. ('SkyVPN', 'us' or 'we'). It is SkyVPN's
policy to respect your privacy regarding any information we may
collect while operating our websites and SkyVPN Software.
SkyVPN network is a No Log network, which means SkyVPN does not save
information about the applications, services or websites our users
consume while connected to our services.
The information we may collect
SkyVPN may need to collect the following operational data in order
to operate our Services.
• Aggregate bandwidth usage for network operations and support.
• Temporary usage data to assist with debugging a problem with the
service. This information is not retained once trouble shooting is
resolved.
• We perform automated rules-based traffic management for the
purposes of maintaining and improving our service. Applying these
rules may require real-time analysis of Internet and data traffic
including destination websites or IP addresses, originating IP
addresses.
• The SkyVPN website uses cookies, tracking pixels and related
technologies. Cookies are small data files that are served by our
platform and stored on your device. Our site uses cookies dropped by
us or third parties for a variety of purposes including to operate
and personalize the website. Also, cookies may also be used to track
how you use the site to target ads to you on other websites.
• The SkyVPN clients may use in-app analytics technologies, like
Google Analytics, to help improve and simplify the overall app,
design and service.
• SkyVPN collect your email address and other contact information
when you request customer support. We also collect information
regarding your support request. This information is used to address
your inquiry or service problem and to improve our service.
When you install SkyVPN on your device, we may automatically collect
certain information from your device, including an Android, Apple
iOS, or other ID, device maker and model, mobile web browser type
and version, IP address, MAC address, the operating system’s maker
and version, location information, MCC (Mobile Country Code)
information, the mobile application name, a list of mobile
applications installed on your device and other technical data about
your device.
The way we use information
SkyVPN uses the collected data in order to make available and
maintain SkyVPN, in order to improve SkyVPN and to better adapt the
service to your needs, in order to send you information on SkyVPN,
to provide you Updates and Upgrades and in order to notify you on
products news and actions.
• To confirm your subscription identification
When you buy subscription service, we’d prompt you to collect your
email to verify subscription identification.
• To ensure the product quality
When you reach out to us about any product quality issue, we will
collect the specific information of your device, such as unique
device ID, device type, and operating system type. It helps us to
speed up the problem solving and improve the product experience.
• To study and analyze
When you become a user of the Service, we will collect the statistic
about users’ behavior and country code. By learning and analyzing
the statistic, we will improve the service and product to be better.
When we disclose information
SkyVPN forwards no data to third parties. We make express reference to the fact that we do not share data with social networks or advertising networks. SkyVPN forwards data only to observe the applicable laws or to comply with a judicial order or to implement our General Business Terms.
Third-Party Advertisers
Ads appearing on SkyVPN Software or any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by SkyVPN and does not cover the use of cookies by any advertisers.
Privacy Policy Changes
SkyVPN may change its Privacy Policy from time to time, and at SkyVPNs sole discretion. SkyVPN encourages visitors or users to frequently check this page for any changes to its Privacy Policy. The last revision will be reflected in the 'Last Updated' heading. Any change of this policy will be posted in the Site. Your continued access to the Website or using of the Software after any change in this Privacy Policy will constitute your acceptance of such a change.
Contact Information
If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at: contact@skyvpn.net